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Custom Item Personalized Promotional Keys Dry Infrared Indoor 2-Person Health Sauna With CD Stereo Dry Infrared 2-Person Health Sauna: Natural cedar, nontoxic wood construction Two push-button digital control panels 60-minute electronic timer 60-watt incandescent sauna light with dimmer switch located inside sauna Requires 20-amp/120-volt outlet Skylight roof vent Built-in CD stereo system with two speakers Interior door handle which can be used as a towel bar Hook rack for towels/robes Two side shelves Magazine rack Plexiglas windows Portable For use indoors Assembly time less than 30 minutes Dimensions: 72"H x 44"L x 48"W Great for the bathroom or home gym Model # QCABLS204 Online Only Shipping & Delivery: Processing time: This oversize item usually takes 15 to 20 business days to process before shipping from our warehouse. Shipping time: This is an oversize item. It is shipped through a freight company and will arrive at the curbside of your address about 7 to 14 business days after leaving our warehouse. Delivery:The freight company will contact you in advance to schedule a delivery date and time. Please see Address Book under Your Account to ensure your daytime phone number is valid and current. A working daytime phone number is required for delivery. The item will be delivered to the curbside of your address. The freight company will not take it inside. We recommend that you have help available to move it to its final location. Before you sign for the delivery, it is important to inspect the packaging for any potential damage that may have occurred while in transit. It is normal for the packaging to show some wear. However, if there is visible content damage, refuse delivery of the order and contact a Customer Service associate by calling 1-800-966-6546. Please have your order number available when you call. Please note: Oversize items cannot be shipped to Alaska, Hawaii, U.S. protec
Customers as Partners: Building Relationships That Last by Chip R. Bell, Astute Managers and entrepreneurs already know that customer loyalty is an absolute necessity for profitable businesses in the '90s and beyond. They have invested in this knowledge by initiating a wide variety of quality service programs intended to dazzle customers. Yet, beyond the reach of these programs, and the books that promote them, are the real human relationships on which customer loyalty is based. Going beyond the external forms of outstanding service, Customers As Partners vividly shows how lasting success depends upon creating sustaining personal bonds. Identifying these bonds as the true source of a company's profitability, this ground-breaking work provides insights on how to keep the quality of these relationships central in every interaction. It offers a model of partnership that is not just value-added, but value-based.
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